Overall experience with
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Critical Review
Product: Zero Trust Segmentation Platform
Improved network visibility but ongoing support issues hinder progress
Likes and dislikes about
likes
My favorite feature of the product is the Traffic explorer allowing me to easily see all inbound and outbound traffic, the processes, services, or users initiating the traffic. Also, the ability to write policy and then view how it will impact traffic in draft mode before publishing the updated policy. There are some limitations to this feature related to outbound process-based rules to an IP list, but other than that it works great.
April 20, 2026
dislikes
The support has unfortunately been lackluster. It has taken well over a month now to try and fix some issues with reading traffic to/from certain endpoints. When other endpoints are setup in the same way and show all the traffic. So not exactly sure what is happening but support seems to be having a hard time helping us solve this one.
July 8, 2026
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