One of the aspects we appreciate the most is the fast response when we encounter issues with the platform. Incidentes were handled very quickly, and the TAC team is always professional in their work. Another point worth mentioning is their patience at all times, especially considering that English is not our native lange and we are continously improving in each session.
April 6, 2026
The management of the servers and installs / upgrades. I would prefer the USP would be more out the box than have to build everything from scratch, the built in ones arent very good. The ability to do RBAC on Securetrack is incredibly limited, you can either access everything or very little, doesnt line up to controlling access as per APRA standards. However i find these limitations across all the products in this space.
May 19, 2026