GetWellNetwork Reviews, Ratings & Features 2026 | Gartner Peer Insights

Next-generation interactive patient care is a digital platform that extends IPC beyond its traditional in-patient engagement role in acute care settings. It engages the patient, family members and caregivers across the entire care continuum — home, ambulatory, acute and postacute. It retains many of the capabilities of first-generation IPC systems while being increasingly interoperable with applications and systems within the care team collaboration (CTC) application ecosystem. (Retired as of Oct-01-2025).

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Next-Generation Interactive Patient Care (Retired)

Next-Generation Interactive Patient Care

Get Well 360

GetWell Inpatient

GetWellNetwork

Audio Visual Specialist

From an end user perspective, this is a very good product.  However from the technical side it is extremely frustrating.  Our facility has had many technical issues since implementation.  At our facility, our technical team is the first line of defense and typically if granted the access we could solve many issues on our own.  Unfortunately, they are very inflexible with allowing us to support the system and insist that we go through their support.  At times it can be hours before we get to the right person to resolve what should be a simple fix.

<50M USD

500M - 1B USD

Internal Medicine

Get Well 360 has a novel patient education model and the potential of the features is quite high. However, it lacks more stimulating and regularly updated content to sustain patients attention and, therefore, improve its performance.

Get Well, with over two decades in the field of digital patient engagement, stands at the forefront of personalized health care. The firm employs advanced digital technology that assists patients at respective points along the healthcare continuum. Get Well's digital engagement resources connect patients to pertinent information at their most needed times. This enhances operational scalability for hospitals, health systems, payers, and other risk-bearing entities, which can lead to improved outcomes and a more balanced healthcare system.

Our mission is in the name: Get Well. With more than 20 years of digital patient engagement experience, Get Well leads the evolution of personalized care. By connecting the art and science of patient engagement, we provide digital technology that guides patients at every step of the healthcare journey. 

Get Well‚Äôs digital engagement tools connect patients to the information they need, when they need it, providing scalable operational efficiencies to hospitals, health systems, payers, and other risk-bearing entities that help improve outcomes and create a more equitable healthcare system for all.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Exploring Get Well 360's Innovative Approach to Patient Education

Critical Review

Great product, but difficult to support

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