"Very competitive solution for medium operations"

Submitted
4.0
4.0
Overall User Rating

Product(s): INSIS

Overall Comment:"Fadata provides good quality product and service. Fadata is a flexible and client-oriented vendor and always open to discussion about customer needs, respecting client's culture and extraordinary requests. "

Lessons Learned

Description
Description

What do you like most about the product or service?

Openess Flexibility Client-oriented Proactive, looking for solution

Description
Description

What do you dislike most about the product or service?

Not the best accessibility of service in basic maintenance level

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Improve customer relations/service
  • Improve business process agility
  • Drive revenue growth
  • Reduce time to market
Description

What were the key factors that drove your decision?

  • Strong consulting partnership
  • Product roadmap and future vision
  • Overall cost
  • Strong customer focus
Description

Which other vendors did you consider in your evaluation?

  • Asseco Group
  • Guidewire
  • Tia Technology

Integration & Deployment

4.0

Service & Support

3.0

Product Capabilities

4.0
Description

Alternative Delivery

Description

Billing Management

4.0
Description

Claims Management

4.0
Description

Configuration

3.0
Description

Data and Analytics

2.0
Description

Internationality

5.0
Description

Multichannel Support

5.0
Description

Partner and Ecosystem Support

4.0
Description

Policy Management

5.0

Additional Context

Description

Deployment architecture

On-premises
Description

In which country(s) did your deployment take place?

Poland
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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