Keylane Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines the non-life-insurance platform market in Europe as composed of offerings that support insurers through a combination of core systems and key technologies focused on customers, partners, data or things. These core platforms include elements such as:
Core systems, including core modules for:
Policy management, which provides full, end-to-end policy management and issuance functionality — including (but not limited to) quoting, rating, underwriting, policy generation and statistical reporting.
Billing management, which supports the entire insurance billing and collections cycle, including (but not limited to) functionality such as electronic bill presentment and payment (EBPP).
Claims management, which combines claims administration and business process management (BPM) to support every phase of the end-to-end claims process for non-life insurers, from first notice of loss (FNOL) through settlement and reporting.

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Find the top Non-Life Insurance Core Platforms, Europe with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Non-Life Insurance Core Platforms, Europe

Keylane Axon

Keylane

Head Of IT & Transformation

Keylane's Axon solution is truly world-class for managing policies. SaaS takes the burden away, integration is smooth with different web services, and country-specific configuration (as well as the use of multiple languages) is fairly easy. Its biggest plus is the speed of going-to-market with new insurance products thanks to the tremendous configuration options. However, as Keylane has been successful with this product, one can feel the work pressure, resulting in servicing & support being slow to react.

50M - 250M USD

250M - 500M USD

3B - 10B USD

Manager Change

Product is rich on individual lines. On commercial lines the product is growing. Overall a complete suite for general non-life assurance.

Chief Innovation Officer

The functionality Keylane provides through Axon has a high quality and is very reliable. We also use the SAAS proposition of the product which proves to be good service, reliability and scalibilty.
We work together now for more than a decade. Our company was one of the first implementations of Axon (at that time called QIS (Quinity Insurance Solution). The implementation itself, but also the developments to the core system in a later stage proved Keylane to be a genuine partner in business. These days Keylane has grown rapidly with implementations in several countries which sometimes lead to less focus and attention than ideally wished for but still a great business partner.

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Keylane is a European provider of SaaS platforms to the insurance and pension industry. The company's solutions are designed to streamline current business processes, while also preparing clients for future adaptations and agility. Primarily, Keylane's focus revolves around offering an ecosystem of emerging technologies that help clients improve their services and products. The company is headquartered in Utrecht, Netherlands and has more than 750 employees. Its services span across numerous countries, such as Netherlands, Belgium, Germany, Denmark, Norway, and Switzerland.


As the leading European supplier of robust, highly configurable and customer-centric SaaS platforms to the insurance and pension industry, Keylane offers solutions that optimise today‚Äôs business processes, unburdens our clients and empowers them to be future-fit and agile.

With an unrivalled track record in successful implementations, our dedicated experts, supported by capable partners, work to deliver an ecosystem of emerging technologies that enables our clients to deliver best-in-class services and products.

Headquartered in Utrecht in the Netherlands, Keylane employs over 750 people and delivers services to over 225 insurance and pension companies across the Netherlands, Belgium, Germany, Denmark, Norway, Switzerland and the Netherlands Antilles.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Keylane Axon is a very reliable, comprehensive solution which accelarates our business

Critical Review

One platform that supports our full non-life business

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