"The system is excellent for handling economical transactions but tough to upgrade"

Submitted
3.0
3.0
Overall User Rating

Product(s): Tia Policies

Overall Comment:"The focus has been more on new customers and not on the ones with the solution already. Some great new features the last few years,"

Lessons Learned

Description
Description

What do you like most about the product or service?

That it is excellent in calculating

Description
Description

What do you dislike most about the product or service?

Heavy to upgrade

Evaluation & Contracting

3.0
Description

Which other vendors did you consider in your evaluation?

  • Other...
Description
internal development
Description

Evaluation and contract negotiation

3.0

Integration & Deployment

3.0
Description

What was your implementation strategy?

Worked with both the vendor and 3rd-party service providers
Description

Name of 3rd-party service provider(s)

CGI
Description

How long did your deployment take?

12 months or more
Description

Integration and deployment

3.0

Service & Support

4.0
Description

Service and support

4.0
Description

Did your organization purchase a support package from the vendor?

Yes

Product Capabilities

4.0
Description

Product capabilities

4.0
Description

Version number(s) currently in use in your organization

7.7 but on forms

Additional Context

Description

How extensively is this product or service being used in your organization?

Company-wide
Description

In which region(s) did your deployment take place?

  • Europe, Middle East and Africa
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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