Microsoft Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines observability platforms as products that help organizations understand and optimize the health, performance and behavior of applications, services, infrastructure and AI agents, as well as user experience. They ingest and analyze telemetry such as logs, metrics, events and traces to detect issues that affect end users, enabling early remediation. These platforms are used by IT operations, SRE, platform engineering, developers, security teams and product owners. Modern businesses rely on critical digital applications and services that directly influence revenue, client satisfaction and brand reputation. Outages, latency and degraded performance harm these outcomes. Observability platforms address this by ingesting, correlating and analyzing telemetry from applications, infrastructure and AI systems to detect anomalies, identify the root cause of issues and quantify user-experience impact. These capabilities enable organizations to improve the availability, performance and resilience of digital services. As a result, observability platforms support revenue-loss avoidance through early detection, faster mean time to resolution and prevention of customer-impacting failures. They also accelerate development and platform engineering workflows by providing continuous feedback on code changes, deployments and model behavior. This allows teams to deliver new features and AI capabilities faster while maintaining reliability and improving customer experience.

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Find the top Observability Platforms with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Observability Platforms

Azure Monitor

Microsoft

It Associate

We use azure monitoring for Incident diagonsis. I am software devloper and we delpoy more than 15 server on azur and monitore that ubuntu virtual machine on daily basis. This will help use to understand server cpu spike/load and also down time. We set up daily reboot which restart and fetch latest update. 

50M - 250M USD

1B - 3B USD

500M - 1B USD

250M - 500M USD

<50M USD

3B - 10B USD

30B + USD

10B - 30B USD

Gov't/PS/ED 5,000 - 50,000 Employees

Gov't/PS/ED <5,000 Employees

Gov't/PS/ED 50,000 + Employees

IT ASSOCIATE

Full stack alerting tool that does its job, but requires a lot of time and effort to set up properly and fine tune so you don't get overwhelmed with notifications and end up spending too much for log ingestion/storage. Fairly complex and it would be nice if it was simpler and quicker to get going and use. Navigating the Microsoft bill can be dreadful when you're trying to figure out what is causing your cost increases. Microsoft support leaves much to be desired.

Amazon Web Services (AWS)

Google

New Relic

Cisco Systems (Splunk)

Dynatrace

Oracle

Cisco (AppDynamics)

SolarWinds

Datadog

Cisco Systems

Other...

Elastic

Broadcom (VMware)

Broadcom

Alibaba Cloud

OpenText (Micro Focus)

ManageEngine

IBM (Instana)

Grafana Labs

Riverbed

OneAPM

LogicMonitor

JenniferSoft

ServiceNow

ITRS Group

Epsagon

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.

Microsoft Security helps protect people and data against cyberthreats to give peace of mind.


Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. 

Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Efficient incident diagnosis with Azure monitoring, though notifications overwhelm

Critical Review

Navigating Azure Monitor Setup and Billing Presents Challenges for Many Administrators

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