Palo Alto Networks Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines observability platforms as products that help organizations understand and optimize the health, performance and behavior of applications, services, infrastructure and AI agents, as well as user experience. They ingest and analyze telemetry such as logs, metrics, events and traces to detect issues that affect end users, enabling early remediation. These platforms are used by IT operations, SRE, platform engineering, developers, security teams and product owners. Modern businesses rely on critical digital applications and services that directly influence revenue, client satisfaction and brand reputation. Outages, latency and degraded performance harm these outcomes. Observability platforms address this by ingesting, correlating and analyzing telemetry from applications, infrastructure and AI systems to detect anomalies, identify the root cause of issues and quantify user‑experience impact. These capabilities enable organizations to improve the availability, performance and resilience of digital services. As a result, observability platforms support revenue‑loss avoidance through early detection, faster mean time to resolution and prevention of customer‑impacting failures. They also accelerate development and platform engineering workflows by providing continuous feedback on code changes, deployments and model behavior. This allows teams to deliver new features and AI capabilities faster while maintaining reliability and improving customer experience.

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Observability Platforms

Chronosphere Platform

Palo Alto Networks (Chronosphere)

Engineering Manager

Chronosphere provides a dead simple solution for storing metrics in a way that's compatible with otel/prometheus; this allowed us to switch over with very little work on our end and allowed us to test various paths at the same time. Customer success and the support we've received has been great, they have listened to feedback on what's working and not working for us and actively partner with us when needed.

50M - 250M USD

<50M USD

250M - 500M USD

1B - 3B USD

3B - 10B USD

500M - 1B USD

10B - 30B USD

30B + USD

Software Developer

It was a good session. our company doesn't have a strong SLO culture, as a result I think it might've been useful to emphasize WHY SLOs are important rather than the Chronosphere SLO product. I think there was some confusion on what exactly is the difference between an alert and a SLO.

Chronosphere provides a useful set of features, however in many cases I feel that there is a lot of room for improvement. Support is very responsive.

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Chronosphere is the observability platform built for control. Chronosphere empowers customers to focus on the data and insights that matter by reducing data complexity, optimizing costs, and remediating faster. The observability platform reduces data volumes and costs while saving developers time spent troubleshooting. Chronosphere’s Fluent Bit-based Telemetry Pipeline collects, transforms, and routes data from any source to any destination, freeing customers from lock-in.

Chronosphere is the only observability platform that puts you back in control by taming rampant data growth and cloud-native complexity, delivering increased business confidence. Engineering organizations at startups to well-known global brands in the Fortune 500 around the world trust Chronosphere to help them operate scalable, highly available, and resilient applications.

Chronosphere is a Series C startup with $255M in funding, backed by Greylock, Lux Capital, General Atlantic, Addition and Founders Fund.

Chronosphere

Chronosphere is an observability platform that aims to manage data growth and the complexities associated with cloud-native technology. It is primarily utilized by engineering organizations of varying sizes to maintain scalable, highly available, and resilient applications. As a Series C startup, Chronosphere has achieved significant funding, with contributions from notable sources.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Product Receives Mixed Feedback Highlighting Both Appreciated And Criticized Features

Critical Review

Confusion Remains Between Alerts and SLOs; Customization Suggestions Provided

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