Wipro Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines the outsourced digital workplace services market as the services performed by providers to deliver consulting, implementation and support for enhancing the digital employee experience of end users who depend on endpoint virtual and physical devices and applications to conduct business. Services offered by outsourced digital workplace services (ODWS) vendors include integrated digital workplace (DW) services that work to increase employee engagement, enhance employee experience and productivity, and improve digital dexterity in support of the organization’s business strategy.

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Outsourced Digital Workplace Services

Wipro Outsourced Digital Workplace Services

Wipro

Engineer

Very good remote support and smooth day to day workplace services, but complex issues sometimes take longer to fix.
Helped improve experience and productivity with smooth IT workflow management, though the service quality can vary.
Automation is quite helpful, but some tasks still need manual effort and custom requests are not always easy.


3B - 10B USD

30B + USD

1B - 3B USD

10B - 30B USD

50M - 250M USD

<50M USD

500M - 1B USD

250M - 500M USD

Gov't/PS/ED 5,000 - 50,000 Employees

Gov't/PS/ED 50,000 + Employees

SAM MANAGER

Good product but 1st level support is often very poor. In 2nd and 3rd level support you can find the good people.

Software Developer

Wipro has dne great job in keeping our day-to-day workplace operations running smoothly. Their remote service desk handles a high volume of regular IT tickets quickly and the platform integration has definitely boosted our team's productivity. For standard workplace management and saas support workflows, they are highly reliable. 

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Wipro Limited is a technology services and consulting company that concentrates on developing innovative solutions for complex digital transformation issues. Its capabilities span from consulting, design, engineering, to operations, enabling companies to meet their strategic objectives and establish resilient, future-proof businesses. Servicing countries worldwide, part of its commitment involves ensuring success in a constantly evolving global business scene. Additionally, Wipro takes a non-discriminatory approach towards employment, making all decisions without prejudiced views on an individual's background, disability or sexual orientation.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients√¢‚Ç¨‚Ñ¢ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 250,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Strong remote helpdesk improves productivity, with limitations around custom workflows

Critical Review

First Level Support Often Lacks Quality Compared to Higher Support Tiers

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