"Encryption and Auto-Fill Features Noted, Occasional Glitches Cause Delays"

Submitted

4.0
4.0
Overall User Rating

Product(s): LastPass

Overall Comment:"I'm happy that IT finally let us have Last Pass after many years of asking for it. We have many accounts the whole marketing team uses (HubSpot, LinkedIn, Google Ads etc) and knowing they use good strong encryption was important to us. It was very easy to set-up and I love how it auto-fills to streamline my log-in process."

Lessons Learned

Description
Description

What do you like most about the product or service?

I like it's cross platform compatbility. I can use it on my iPhone or desktop.

Description
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What do you dislike most about the product or service?

Until we got our business account, the free account we first tried was not cross compatible and I could only use it on my Desktop computer. When I first needed help, I couldn't get any Support until we had our enterprise account. It does seem a little slow or glitchy sometimes and takes a moment, when we need quick access to something it's annoying.

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Improve business process agility
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What were the key factors that drove your decision?

  • Product functionality and performance
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Which other vendors did you consider in your evaluation?

  • Keeper Security
  • 1Password
  • Bitwarden

Integration & Deployment

5.0

Service & Support

4.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

Australia