Overall experience with
How helpful reviews are selected
Favorable Review
Product: Coveo AI‑Relevance Platform
Relevant unique experience for customers made possible through trustable AI
Critical Review
Product: Coveo AI‑Relevance Platform
The platform is robust allowing us to execute our personalisation testing stress free.
Likes and dislikes about
likes
Entirely engineered for 1:1 true personalization. The digital experience adapts to each unique visitor which skyrockets our conversion rates. It also works well for our team to structure siloed data. It also gives access to advanced AI models through APIs for custom projects, indeed very useful.
December 26, 2023
dislikes
The reporting on the newer merchandising/personalisation area - this area is really easy to use but lacks the detailed reporting of the CX area.
March 11, 2022
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