Dell Reviews, Ratings & Features 2026 | Gartner Peer Insights

Platform-native consumption services (PNCS) are multidomain, consumption-based, as-a-service offerings for enterprise mission-critical infrastructure. PNCS vendors’ platform and product capabilities provide API-centric control planes for SLA-based IT operations life cycle management and support. PNCS offerings include storage as a service (STaaS), compute as a service (CaaS), network as a service (NaaS), and data protection service offerings, including backup, archive and ransomware detection. PNCS vendors use artificial intelligence for IT operations (AIOps) infrastructure telemetry, software and automation tools to provide proactive SLA management. IT outcomes include improved productivity, cyber-resilience and continuous workload infrastructure cost optimization.
PNCS provides a hybrid IT operations platform approach to on-premises consumption-based as-a-service offerings in lieu of centralizing mission-critical infrastructure on the public cloud. PNCS vendors provide as-a-service offerings such as STaaS, CaaS and NaaS to enable IT operations to shift from capital expenditure (capex) to consumption for the benefits of an on-premises hybrid platform operating model. Major benefits that PNCS solutions provide include asset cost optimization, productivity improvement, sustainability and cyber-resilience SLAs that substantially improve IT operations. As a result, customers enjoy a more flexible usage model that meets business and IT operations demands. Other benefits include asset financing and management capabilities that favorably alter the economics of asset utilization. Use case examples include STaaS, CaaS, NaaS, data protection as a service such as ransomware protection or recovery, and higher levels of platform as a service (PaaS) services such as database as a service (DBaaS).

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Platform-Native Consumption Services (Transitioning to Infrastructure Platform Consumption Services)

APEX

Dell Automation Platform

Dell Technologies

Engineer

Overall positive as it provides an as-a-service approach to infrastructure, allowing organizations to consume compute, storage, data protection and cloud resources with greater agility while maintaining control over environments.

1B - 3B USD

500M - 1B USD

10B - 30B USD

SYSTEMS ENGINEER

The APEX storage solution was flexible in sizing and performance for our needs, and ensured that most maintenance and performance related tasks were handled by support personnel, saving time for our own admins.
The coordination of work planning still took a good amount of time, and the software was often left to run several versions behind, including to the point of being hit by an unlikely bug.  Negotiating the resizing of our base capacity contract took longer than expected.

It Associate

As per my experince whenever i need help for EMC hardware i generally get fast support from the EMC This is the best i like about the product.

Cisco Systems

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Dell Technologies helps organizations build their digital futures and individuals transform how they work, live, and play. It provides customers with a broad solutions portfolio for the data era, including traditional infrastructure and extending to multicloud environments. Dell's integrated solutions help customers modernize their IT infrastructure, manage and operate in a multicloud world, address workforce transformation, and provide critical solutions that keep people and organizations connected. It helps customers accelerate their digital transformations to improve and strengthen business and workforce productivity. With an extensive portfolio and a commitment to innovation, Dell offers secure, integrated solutions that extend from the edge to the core to the cloud, and offers software-defined and cloud native infrastructure solutions.

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Reviews

Ratings Overview

Overall experience with

Favorable Review

Fast Support and Efficient Maintenance Highlight EMC Hardware Functionality

Critical Review

APEX Storage Solution: Letting APEX support drive so you can focus on important tasks

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