Overall experience with
How helpful reviews are selected
Favorable Review
Product: Acquisio Turing
Mature AI technology stack that simplifies the complexity of PPC - at a cost
Critical Review
Product: Acquisio Turing
Unfulfilled Promises: A Look at Acquisio's Customer Experience
Likes and dislikes about
likes
The reporting was very easy to read, which made it super easy for us to make decisions as well as show clients. My favorite part was the Bid and Budget Management tool which analyzes keyword bids and makes adjustments using intelligence bidding. This was a big selling point for clients to know their ad campaigns are being managed at all times. I also liked being able to submit tickets directly through the app which were fairly quickly responded to.
July 18, 2024
dislikes
I disliked the support we were given. Our point of contact wasn't able to help us build out our campaigns and get everything synced up correctly. Then he left the company and we weren't told about it for a few weeks. We were never given a new support person and never got our campaigns running from Acquisio.
July 25, 2024
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