BeyondTrust Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines privileged access management (PAM) as tools that provide an elevated level of technical access through the management and protection of accounts, credentials and commands, which are used to administer or configure systems and applications. PAM tools — available as software, SaaS or hardware appliances — manage privileged access for both people (system administrators and others) and machines (systems or applications). Gartner defines five distinct tool categories for PAM tools: privileged account and session management (PASM), privilege elevation and delegation management (PEDM), secrets management, cloud infrastructure entitlement management (CIEM) and remote PAM (RPAM). Privileged access is access beyond the normal level granted to both human and machine accounts. It allows users to override existing access controls, change security configurations, or make changes affecting multiple users or systems. As privileged access can create, modify and delete IT infrastructure, along with company data contained in that infrastructure, it presents catastrophic risk. Managing privileged access is thus a critical security function for every organization and requires a specific set of procedures and tools. PAM tools focus on either privileged accounts or privileged commands.
Gartner defines five distinct tool categories for PAM tools:
privileged account and session management (PASM)
privilege elevation and delegation management (PEDM)
secrets management
cloud infrastructure entitlement management (CIEM)
remote PAM (RPAM)

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Find the top Privileged Access Management with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Privileged Access Management

BeyondTrust Password Safe

Endpoint Privilege Management for Linux

BeyondTrust Active Directory (AD) Bridge

BeyondTrust Privileged Identity (Legacy)

BeyondTrust Privileged Remote Access

Endpoint Privilege Management for Windows and Mac

BeyondTrust Remote Support

BeyondTrust Total PASM

Pathfinder

BeyondTrust

IT Security & Risk Management Associate

The product is very powerful without being too complicated, however there is still a learning curve. The training provided is good, the knowledge articles are also very good. The support is also pretty good, although I think that is one area they can improve on compared to support provided by other vendors. 

<50M USD

50M - 250M USD

500M - 1B USD

1B - 3B USD

250M - 500M USD

Gov't/PS/ED <5,000 Employees

3B - 10B USD

30B + USD

10B - 30B USD

Gov't/PS/ED 5,000 - 50,000 Employees

Gov't/PS/ED 50,000 + Employees

IT Associate

I have to knock 2 stars off on the overall rating. Training, ease of use, and accessing support in an easy manner are a BIG issue.  Training would be the biggest.  Some key points: limited live training, live training courses are scheduled more for people in India than the US.  archived recordings, web based (self paced) training. 
Using the console can be daunting when implementing or learning the product. This prevents implementing the product quicker, getting people knowledgeable on the product.

We use Remote Support Cloud, and the best thing about it is the flexibility.  There is pretty much always a way to get to the machine if it is on the Internet.  I also like that it incorporates command line, easy elevation of privileges, screen recording, and file transfer capabilities.  It's the best remote software I've used.

Palo Alto Networks (CyberArk)

Other...

ManageEngine

Delinea

Okta

Oracle

Broadcom

One Identity

Broadcom (Symantec)

Microsoft

ARCON

Fortinet

Imprivata (SecureLink)

Netwrix

WALLIX

Centrify

Segura

Fortra

Devolutions

HashiCorp

OpenText (Micro Focus)

Keeper Security

JumpCloud (VaultOne)

Bravura Security

Thales

Sectona

Proofpoint (ObserveIT)

BeyondTrust focuses on Privileged Access Management (PAM), providing services and products to organizations globally. They help businesses secure and manage their privileges both within traditional and hybrid environments, including the cloud. BeyondTrust's integrated solutions offer an advanced PAM solution, designed to minimize the attack surface. The Universal Privilege Management methodology from BeyondTrust aims to secure privileges across access, passwords and endpoints. This provides organizations with the necessary control and visibility to foster operational performance, gain compliance, and mitigate risks.

BeyondTrust is the worldwide leader in Privileged Access Management (PAM), empowering organizations to secure and manage their entire universe of privileges.  Our integrated products and platform offer the industry's most advanced PAM solution, enabling organizations to quickly shrink their attack surface across traditional, cloud and hybrid environments. 

The BeyondTrust Universal Privilege Management approach secures and protects privileges across passwords, endpoints, and access, giving organizations the visibility and control they need to reduce risk, achieve compliance, and boost operational performance.  We are trusted by 20,000 customers, including 78 of the Fortune 100, and a global partner network.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Remote Support Cloud Offers Flexible Access With Security and Admin Control Features

Critical Review

BeyondTrust Offers Endpoint Security but Faces Training and Support Difficulties

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