"Strong RPA Integration with Room for Improvement in Process Mining Capabilities"

Submitted

3.0
3.0
Overall User Rating

Product(s): UiPath Agentic Automation

Overall Comment:"UiPath is primarily known for its process automation capabilities. While it does have a good user interface and strong integration with its RPA capabilities, the limited customization options to accommodate complex workflows, not-so-robust comparative process mining capabilities, and challenges working with disparate data sources hinder its effectiveness. Worth exploring other options. "

Lessons Learned

Description
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What do you like most about the product or service?

User friendly interface, real-time data analytics and cohesive integration with its RPA.

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What do you dislike most about the product or service?

1. Integration challenges with disparate data sources 2. Limited comparative capabilities - surface level insights into process variations and performance benchmarking 3. Limited customization

Evaluation & Contracting

4.0
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Why did you purchase this product or service?

  • Drive innovation
  • Improve business process agility
  • Create internal/operational efficiencies
  • Drive revenue growth
  • Enhance decision making
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What were the key factors that drove your decision?

  • Strong consulting partnership
  • Strong user community
  • Financial/organizational viability
  • Pre-existing relationships
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Which other vendors did you consider in your evaluation?

  • ARIS
  • Pegasystems

Integration & Deployment

3.0

Service & Support

4.0

Product Capabilities

3.0

Additional Context

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Deployment architecture

Hybrid Cloud and On-premises
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In which country(s) did your deployment take place?

Saudi Arabia