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Reviews

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OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting
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mail_outlineEmail Page
4.2
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
3.3
 
 
 
 
 
Planning & Transition
3.5
 
 
 
 
 
Delivery & Execution
3.8
 
 
 
 
 
Product Capabilities
4.2
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

4.0
June 17, 2026
Product: Rippling

Efficient All-in-one HR and Payroll Platform

Critical Review

3.0
October 15, 2025
Product: Rippling

HR Teams Encounter Bugs and Incremental Costs Amidst Rippling’s Useful Compliance Tools

Likes and dislikes about

likes

What I like most is how it combines HR, payroll and IT management into a single platform. The automation feature reduces repetitive tasks and the clean interface makes employee onboarding much more efficient.

June 17, 2026

dislikes

- Lack of ability for standard-level users to reactivate previously deactivated accounts (If someone leaves your company and returns at another time, instead of reactivating their previous account, Rippling creates another one and does not openly distinguish how to access the new one to the standard-level user) - Rippling customer service agents do not seem to be passionate about helping users. I've spoken to agents in their help chat as a super admin and the agents were blunt, lacked empathy, unaccommodating, and gave little information. I had to ask various questions to get the help I needed because they gave generic cookie-cutter answers that did not address my question. - Despite notification customizations, Rippling's automated system sends various emails and notifications and tasks unrelated to individual positions.

October 15, 2025

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