What I like most is how it combines HR, payroll and IT management into a single platform. The automation feature reduces repetitive tasks and the clean interface makes employee onboarding much more efficient.
June 17, 2026
- Lack of ability for standard-level users to reactivate previously deactivated accounts (If someone leaves your company and returns at another time, instead of reactivating their previous account, Rippling creates another one and does not openly distinguish how to access the new one to the standard-level user) - Rippling customer service agents do not seem to be passionate about helping users. I've spoken to agents in their help chat as a super admin and the agents were blunt, lacked empathy, unaccommodating, and gave little information. I had to ask various questions to get the help I needed because they gave generic cookie-cutter answers that did not address my question. - Despite notification customizations, Rippling's automated system sends various emails and notifications and tasks unrelated to individual positions.
October 15, 2025