Cadences for invoice reminders and the transaction renewal experience is great.
February 26, 2025
We have been attempting to move to advanced billing for the past few months now and our reps have been monumentally unhelpful. They don't remember where we left off from the last conversation, have almost zero technical acumen, and answer many of our questions with no or I don't know. We have ended up using internal development resources to fix this because the help we get is so unhelpful.
September 13, 2024