BeyondTrust Reviews, Ratings & Features 2026 | Gartner Peer Insights

Remote Desktop Software allows secure access and control of remote devices across multiple platforms. The software provides the same level of access as being physically present to manage and control the resources of the remote device. The software offers secure transfer of files in a live or unattended support session. The Remote Desktop software is generally used by the IT professionals performing maintenance and support personnel assisting end-users.

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Remote Desktop Software

BeyondTrust Remote Support

BeyondTrust

Sr. It Support Specialist

Really good software, easy to set up and use. Comes in handy when working with vendors

<50M USD

Gov't/PS/ED <5,000 Employees

50M - 250M USD

1B - 3B USD

500M - 1B USD

250M - 500M USD

3B - 10B USD

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

10B - 30B USD

Gov't/PS/ED 50,000 + Employees

Manager of Systems Engineering

BeyondTrust (formally Bomgar) is a relatively easy way to handle remote help desk services, though we have limitations with it from a user perspective and troubles isolating it on our network

It Help Desk Technician

Overall, BeyondTrust's remote support tool is an amazing product that rarely gives issues which is great when working with it almost every day. With the good performance, the rare issues are very negligible and are more of quality-of-life issues rather than performance issues.

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Parallels

BeyondTrust focuses on Privileged Access Management (PAM), providing services and products to organizations globally. They help businesses secure and manage their privileges both within traditional and hybrid environments, including the cloud. BeyondTrust's integrated solutions offer an advanced PAM solution, designed to minimize the attack surface. The Universal Privilege Management methodology from BeyondTrust aims to secure privileges across access, passwords and endpoints. This provides organizations with the necessary control and visibility to foster operational performance, gain compliance, and mitigate risks.

BeyondTrust is the worldwide leader in Privileged Access Management (PAM), empowering organizations to secure and manage their entire universe of privileges.  Our integrated products and platform offer the industry's most advanced PAM solution, enabling organizations to quickly shrink their attack surface across traditional, cloud and hybrid environments. 

The BeyondTrust Universal Privilege Management approach secures and protects privileges across passwords, endpoints, and access, giving organizations the visibility and control they need to reduce risk, achieve compliance, and boost operational performance.  We are trusted by 20,000 customers, including 78 of the Fortune 100, and a global partner network.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Highly Capable Remote Support Tool with Negligible Paint Points

Critical Review

BeyondTrust: An Accessible Solution to Remote Help Desk Services

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