Overall experience with
How helpful reviews are selected
Favorable Review
Product: Zoho Assist
Remote Access Simplified With Zoho Assist Yet Apple User Permissions Remain Challenging
Likes and dislikes about
likes
Being able to support remote devices regardless of OS or which network the end user or myself are on. It is extremely helpful to be able to remote in to a non-Windows device from my Windows computer so that I can see what the end user is doing and help resolve their issues. Also, knowing that I only need an internet connection helps to make access and support that much more attainable. Along with this, it is nice that I can use my iPad to access remote sessions and continue to provide support.
May 11, 2026
dislikes
No direct phone support for Zoho assist. No 2 monitors through windows native client.
March 17, 2026
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