Samsung SDS Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines robotic process automation (RPA) as software that automates tasks within business and IT processes using software scripts that emulate human interaction with the application UI. RPA enables a manual task to be recorded or programmed into a software script, which users can develop through programming or by using the RPA platform’s low-code and no-code GUIs. This script can then be deployed and executed into different runtimes. The runtime executable of the deployed script is referred to as a bot or robot.

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Robotic Process Automation

Brity Automation

Samsung SDS

Reasercher

We chose Brity Automation because this vendor has strong references and proven use cases in the public sector. By benchmarking public system data retrieval and input automation cases in the early stage, we were able to significantly reduce both operating time and costs.

250M - 500M USD

50M - 250M USD

Gov't/PS/ED <5,000 Employees

500M - 1B USD

<50M USD

10B - 30B USD

30B + USD

1B - 3B USD

3B - 10B USD

Gov't/PS/ED 5,000 - 50,000 Employees

Operations Manager

automation of work procedures has increased convenience and efficiency but failures often occur

Design Manager

I work as a photographer and designer at a global cosmetics company. By using Brity Automation to handle repetitive tasks such as file org, photoshop batch work, and image uploads, I can focus more on photography and work mych more efficiently.

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Python RPA

Samsung SDS is a firm centered on providing key services in cloud computing and digital logistics. The primary solutions it delivers consist of business-specific cloud environment development through the Samsung Cloud Platform, and an all-in-one management service which depends on its experience across diverse industries. Additionally, it leverages the SaaS solution to enhance work efficiency and customer service, a strategy that has registered success in multiple instances. Samsung SDS also brings a unique answer to the complex task of digital transformation. Over the years, it has been a significant player in IT innovation in Korea. The organization’s constant evolution and adaptability have carved out a respectable position for it in the global IT service business. Offering cloud-based digital transformation services, Samsung SDS relies on its well-established cloud technology and extensive industry experience. As a specialized cloud service firm, it aids businesses in their digital innovation ventures --- acknowledged by global consultancy firms for capabilities in Managed Cloud Services, Cloud Security, and the AI sector.

Samsung SDS provides cloud computing and digital logistics services. We build an optimized cloud environment with Samsung Cloud Platform specialized for businesses, provide all-in-one management service based on 38 years of expertise in each industry, and boost work efficiency and customer service with our SaaS solution, which proved successful in many use cases. Your only partner to present a reasonable answer to the complex challenge of digital transformation is Samsung SDS. Samsung SDS prides itself in leading IT innovation in Korea for over years while spending every year evolving to meet the needs of our clients and changing times. Our constant effort put us 21st in 2021 Gartner Global IT Service Business, and 1st in Manufacturing IT. We have also been named the 12th Most Valuable Global IT Services Brand by Brand Finance UK in 2023, showing how we have grown into a global top-tier company. Samsung SDS offers cloud-based digital transformation services with distinguished cloud technology and rich industry experience. We are recognized by global consultants such as Gartner, IDC, and Frost & Sullivan in their lists of Managed Cloud Services, Cloud Security, and AI Industry as a specialized cloud service company supporting clients' digital innovation.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Brity Automation Simplifies Repetitive Design Tasks But Lacks Job-Specific Tools

Critical Review

Work efficiency with Brity Automation

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