Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate) platforms as part of their organizations? What were the primary drivers for organizing this way? Benefits?Director of Systems Operations
See Full DiscussionI've worked in both scenario's centralized RPA while other smaller automation functions were left to the business unit, as well as having it all centralized. In a smaller environment, centralizing it to a core team makes sense and is fairly easy to implement and control. In a larger environment, controller the usage of automation tools, and centralizing may become a bottleneck, as there are just too many demands and complexes for a single unit to understand.