What Your Peers Are Saying About
Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate) platforms as part of their organizations? What were the primary drivers for organizing this way? Benefits?Director of Systems Operations
See Full DiscussionI've worked in both scenario's centralized RPA while other smaller automation functions were left to the business unit, as well as having it all centralized. In a smaller environment, centralizing it to a core team makes sense and is fairly easy to implement and control. In a larger environment, controller the usage of automation tools, and centralizing may become a bottleneck, as there are just too many demands and complexes for a single unit to understand.
CIO
We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?VP of IT
See Full DiscussionI would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.