Duck Creek Reviews, Ratings & Features 2026 | Gartner Peer Insights

Software as a service (SaaS) property and casualty (P&C) insurance core platforms enable insurers to support the administration of a range of P&C insurance products. They provide full product life cycle support by offering functionality, applications, services and content in a secure, cloud-based environment, offered as a service using subscription pricing. They encompass a single predefined and marketed core solution, either as a suite of preintegrated modules or a single application, supporting policy administration, billing and claims management. They also incorporate additional components to deliver customer, employee or partner experiences; data and analytics; integrations; and access to third-party technology solutions.
SaaS P&C insurance core platforms enable P&C insurance companies to manage and administer the entire life cycle of insurance policies and scope of products. They are mission-critical systems for insurance companies, foundational for digital optimization and enablers for digital transformation.
Depending on the vendor, core and noncore modules can be purchased and implemented separately or as a suite of tightly coupled modules in the cloud. In addition, a core system typically integrates with other information systems, such as general ledgers, CRM, payment gateways, data lakes and third-party data sources, to support the end-to-end operations of the insurer.

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SaaS P&C Insurance Core Platforms, North America

Duck Creek Claims

Duck Creek Suite

Duck Creek

VP, Operations

DCR still has some bugs we are working through with the support team but moving in right direction.

1B - 3B USD

50M - 250M USD

250M - 500M USD

3B - 10B USD

<50M USD

30B + USD

Gov't/PS/ED 50,000 + Employees

Software Developer

Duck Creek has always been a partner that we can work with easily and at the same level. Any issues that arise, once triaged, are dealt with until resolution. The system provided is very powerful and can be modified to fit the client's needs. 

Guidewire

Majesco

Insurity

OneShield Software

Other...

Origami Risk

DXC Technology

Sapiens International

Insuresoft

Systema Software

Xuber

Instec

Duck Creek Technologies is engaged in offering intelligent solutions that shape the future of the property and casualty (P&C) and general insurance industry. The company serves as a platform on which modern insurance systems operate, permitting the industry to leverage the capabilities of cloud technology for efficient, intelligent, and always up-to-date operations. The primary focus of Duck Creek Technologies is authenticity, purpose, and transparency. The firm believes that insurance should be available to individuals and businesses as per their demands. They offer leading solutions either individually or as a complete suite.

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. 

Reviews

Ratings Overview

Overall experience with

Favorable Review

Fully Fledged Insurance Application

Critical Review

DCR Support Team Shows Gradual Improvement Despite Persistent Product Issues

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