Overall experience with
How helpful reviews are selected
Critical Review
Product: Guidewire ClaimCenter
Guidewire remains the leader in the marketplace, despite a few challenges.
Likes and dislikes about
likes
Capabilities to make Rule changes, especially for claims that affect activities, Vendor Services etc, really quickly with no code changes using configurations on admin screens. Capability to deploy rate changes without having to deploy code into production or taking an outage. Scalability and stability of the Claims system.
May 13, 2026
dislikes
Out of the box functionality for assignment triage and other features such as digital communication.
July 6, 2021
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.