ZoomInfo Reviews, Ratings & Features 2026 | Gartner Peer Insights

Sales AI assistants are Generative AI applications designed to streamline the daily workflows of sales teams. These highly customizable applications enhance existing sales technology investments by providing an AI-powered user experience that mirrors chat collaboration with a teammate, assisting sales professionals in their daily activities and decision-making. By automating mundane activities like sending follow-ups, scheduling meetings, and data entry, Sales AI assistants free up representatives' time to focus on more strategic tasks such as building relationships and closing deals in the pipeline. They also deliver insight by analyzing vast amounts of data and integrating with CRM systems to identify the right prospect, predict customer behavior, and provide personalized recommendations. This enables sales teams to prioritize high-value opportunities and improve their overall efficiency. Sales AI assistants are configurable to different sales roles, including individual contributor roles (e.g., account managers vs. account executives) and leadership levels (e.g., regional VP vs. chief sales officer). By combining efficiency, scalability, and data-driven insight, these assistants are transforming modern sales operations—fostering deeper customer engagement and accelerating business outcomes.

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Sales AI Assistants

ZoomInfo Copilot

ZoomInfo

Vice President

It is very good, we have used multiple tools for data extraction, but ZoomInfo works 

50M - 250M USD

<50M USD

250M - 500M USD

500M - 1B USD

3B - 10B USD

Gov't/PS/ED <5,000 Employees

1B - 3B USD

10B - 30B USD

BUSINESS DEVELOPMENT ASSOCIATE

Most interactions with this vendor we're asked if we want to buy additional products in which we've expressed we don't. The service we get from them is very responsive, but just ok. 

Sales Manager

ZoomInfo Copilot is a solid AI-powered sales assistant that helps cut through manual research and gives timely insights on prospects and accounts.  The cost can feel high for some teams

Salesforce

Otter.ai

Other...

Clari

Dialpad

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Artisan

Aviso

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AskElephant

ZoomInfo is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. With notable compliance to both GDPR and CCPA, ZoomInfo also ensures stringent data security and privacy.


ZoomInfo (NASDAQ: ZI) is the go-to-market platform that helps businesses find, acquire and grow their customers. 

ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com 

Specialities: GTM platform, GTM strategy, sales intelligence, conversation intelligence, marketing intelligence, sales engagement, contact data, intent data, lead generation, improved prospecting, business information, business contacts, account-based marketing (ABM), data accuracy, database hygiene, and data orchestration.

ZoomInfo is a platform used by businesses globally to enhance their market reach and customer growth. It provides accurate and timely data, insights, and technology to companies, primarily used to increase business efficiency, align sales with marketing teams and streamline technology stacks. It also offers proficiency in areas such as sales and marketing intelligence, contact and intent data, lead generation, business information and contacts, and account-based marketing. It emphasizes on data accuracy, database hygiene, and data orchestration. With notable compliance to both GDPR and CCPA, ZoomInfo also ensures stringent data security and privacy.


Reviews

Ratings Overview

Overall experience with

Favorable Review

Timely Sales Intelligence Offered By ZoomInfo Copilot Offset By Cost And Complexity

Critical Review

OK service, good product

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