"Incredible platform to maximize efficiency of sales cadences and neatly organize contacts"

Submitted

5.0
5.0
Overall User Rating

Product(s): Salesforce Sales Engagement

Overall Comment:"Its a powerful tool for outreach that effectively categorizes contacts neatly in sequences and provides great analytics on customer conversations, enabling us to establish more meaningful connections with potential leads."

Lessons Learned

Description
Description

What do you like most about the product or service?

I like that the platform is straightforward, which makes it easy to build our own cadences, and it also seamlessly integrates with other tools ensuring customer conversations are synced in real-time.

Description
Description

What do you dislike most about the product or service?

The knowledge base can be a little confusing to navigate but help via live chat has always been offered quickly.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve business process outcomes
  • Reduce time to market
  • Improve supplier or partner relationships
  • Improve customer relations/service
  • Create internal/operational efficiencies
  • Drive innovation
  • Drive revenue growth
  • Enhance decision making
Description

What were the key factors that drove your decision?

  • Strong services expertise
  • Breadth of services
  • Strong customer focus
  • Pre-existing relationships
  • Strong user community
  • Strong consulting partnership
  • Product functionality and performance
  • Product roadmap and future vision
Description

Which other vendors did you consider in your evaluation?

  • Koncert
  • LeadLoft

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

United States