Overall experience with
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Critical Review
Product: Varicent
Delayed Implementation and Ongoing System Issues Persist Despite Flexibility of Tool
Likes and dislikes about
likes
The flexibility of the product is second to none, as an academic institution we present a unique challenge which is that our product is students; but there is an achievement component on the students for the agencies who recruit them. This is easily configured in the product. The ELT is incredibly easy to use and makes sorting and transforming data fun. Yes, fun. The range of options to control the product is exceptional, being able to view tables & calculations in real time through excel and import using the same excel; control calculations in the same sheet; or via API, or even command prompt
March 30, 2026
dislikes
The product is very difficult to deal with locked calculations which makes the reviews, fixes and updates to be very complicated. The service also was not up to the height of what was sold. Several of the objectives were not achieved several times.
March 6, 2026
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