SAP Application Services, Worldwide Reviews and Ratings

SAP is a very useful tool for management and integration of data. My experience using this program showed me how essential it is for a company to have a powerful tool to map its processes. Most of the problems I had and saw on SAP were related to how people use it. For example: errors in the registration of a client, or information missing. Only one thing bother me it is the "general" interface for multiple processes. Because the text fields sometimes have the same label, but depending on the transaction it means something different. Sometimes I get confused, but I understand, it's the idea of the plataform to integrate various steps. On the other hand, the automatisation with scripts are very easy to implement and you can even record it! So you will have the code ready just to run. It's also easy to create an interface with excel and import/export data. Overall SAP is a management application which I truly recommend.

My experience with SAP application Management is remarkable , it has help the organization in organizing the data and ran the solutions cost effectively.

Tech Mahindra is a quality organization with quality people and quality leadership. They are a top tier IT outsourcers. I would not hesitate to use them again

Hana 1610 on premise with an end to end product costing solution considering all the business variance being contract manufacturing organization.integration with lims & qams applications.complaince with 21cfr,gmp & fda regulations. The legacy system is completely replaced and now with SAP we have increased the visibility of up to date information starting from incoming of the material to dispatch with different quality checks /controls at all levels.

Midcom decided to move to SAP as the erstwhile ERP was unable to deliver the desired results matching the growth targets and business efficiencies. We embarked on the digital transformation journey and selecting SAP was an easy choice. We selected DXC(Erstwhile CSC) as our transformation partner to lead us on the digital transformation. Today we are proud to have implemented SAP across 4 countries in Middle East and Africa successfully in less than 6 months. We deployed best industry practices which is helping us not only carry out our business processes in totality but also helped us measure and achieve our KPIs. The most important thing is we have happy set of users across various level in the organization. DXC helped us minimising our risks by giving us a headstart in idenfying the key business process requirements an our reporting requirements even before we kicked the project off. A good team from DXC helped us carry out the transition very smoothly.

TCS is a very good service provider. its service is too fast and easy while resolving any issue. people away helpful in any related work.

We just entered in a 3rd partnership term with Accenture of 5 years, so since more then 10 years, Accenture is our main Application Implementation Services partner, globally, complemented tactically with some others for punctual projects. Accenture has strong track record of delivering with our own internal teams, never any major hick-ups on any of the flagship and other projects we did with Accenture. Also, Accenture could follow our agenda of Cloud-First (eg move to Salesforce, eg move to SAP HR Successfactors, etc....). Also Accenture providing the opti-shoring (near-shore and off-shore) ifo our requirements.

Good experience: very skilled consultants, good methodology, great commitment. The activity scope was the Risk assessment of a complex SAP roll-out in US. The service has been very usefull in order to have an “external” evaluation of project risks.

Positive Very expierenced especially with the SAP-HANA Technology Together with Cap Gemini Consulting Services a very efficent setup Very high scalability of the consulting force with expirienced consultant Good combination of on-shore and near-shore resources Good methodology to run such big projekt, especially the end-to-end-process view Recognizeble top management attantion and comittmend Good and effective escaltion procedures professional risk management Negative no broad knowlege about the business needs of the media and publication companies

Cognizant has an excellent functional and technical skills compare to other implementation partners. At the same time, they have a room to improve their project and program management skills. The SAP EU rollout was very challenging and Mylan has failed thrice over the past 10 years but cognizant completed this project without any delay in 18 months across 25 countries in 3 continents. Their dedication and support is commendable and they ran this project like a factory by fielding consultants 24X7 globally and by adapting agile methodology to resolve issues in less than 48 hrs. by collaborating with business and Mylan IT.

It gives the relevant outlook to stand apart. It is very useful, innovative, Creative and userfriendly.

IBM knows the industry in every way, has a lot of flexibility to train people. In addition IBM was the first implementation of s / 4 hana with a simple logistics.

Positive Very expierenced especially with the SAP-HANA Technology Together with Cap Gemini Consulting Services a very efficent setup Very high scalability of the consulting force with expirienced consultant Good combination of on-shore and near-shore resources Good methodology to run such big projekt, especially the end-to-end-process view Recognizeble top management attantion and comittmend Good and effective escaltion procedures professional risk management Negative no broad knowlege about the business needs of the media and publication companies

TCS has truly become an innovative partner in our AMS space. Their low turn-over rate on our landed support staff has made them a premier partner and are mostly perceived as augmented staff of our own team. The management reaction has been spot on, and the attention to detail is exceptional. Improvement areas are primarily focused on achieving a steady-state of operations, which we are collaboratively identifying opportunities.

The Deloitte AMS team has been a great addition to our originization. We have limited SAP experience and have used Deloitte to configure and deploy our HANA environment. Using them as the AMS team only made since as they became responsible for their implementation and all custom development. They've been cost effective and efficent with our engagment.

NTT has been very responsive over multiple engagements, providing competitive proposals and backing these up with quality staff. In the rare occasions where there have been issues they've urgently engaged to satisfactorily resolve.

Cognizant has an excellent functional and technical skills compare to other implementation partners. At the same time, they have a room to improve their project and program management skills. The SAP EU rollout was very challenging and Mylan has failed thrice over the past 10 years but cognizant completed this project without any delay in 18 months across 25 countries in 3 continents. Their dedication and support is commendable and they ran this project like a factory by fielding consultants 24X7 globally and by adapting agile methodology to resolve issues in less than 48 hrs. by collaborating with business and Mylan IT.

A unique approach leveraging Infosys CaPSule for a successful rapid and high-quality S/4HANA Enterprise Management implementation.Infosys CaPSule is a pre-configured solution on SAP S/4HANA for life science industry. It has SAP and Infosys best practices based business processes fully configured with comprehensive document repository including validation components.CaPSule laid the foundation for an accelerated blueprint. Re-usable configuration, BPML, test plans & cases and other assets allowed for successful rapid implementation. Infosys CaPSule based demos expedited preparation and explore phase activities like model company demos, fit gap analysis, business blueprint documentation. Early start on key user training with CaPSule on SAP S/4HANA helped improve user adoption. Life sciences specific process and product enhancements from CaPSule were reused for Huahai implementation. Cutover templates from CaPSule enabled initiation of master and transactional data collection and cleansing at the early stages of the project, improving data accuracy and quality. A comprehensive view of reusable developments available in CaPSule that can be used post stabilization phase can be seen below:

It is market leader, It has very strong vision for market specially in helping clients to optimize operations and move to more efficient applications

The relationship with HCL on the SAP implementation has been more of a partnership than a vendor-cutomer relationship. If there are issues with either HCL or Gulfstream we are open and honest in dealing with the problems. The way the project is being executed would make it difficult for an external party to distinguish the difference between a direct employee and a consultant, which is the way we want it to be. If there are any challenges it has been around HCL providing resources for newer or "just released" applications. At times it has taken longer than desired to fill these roles.