Overall experience with
How helpful reviews are selected
Favorable Review
Product: Cato SASE Cloud
Granular Network Controls and Seamless Management, Yet Higher Costs Noted
Likes and dislikes about
likes
With Cato, its easy to see all network traffic. SDWAN provides seamless and graceful switching between two internet circuits. We have granular controls over the network and who is connecting.
March 16, 2026
dislikes
Customer support is lacking, primarily due to slow response times and the expectation that customers handle most of the work themselves resulted in delays and inefficiencies. Scheduling would be beneficial if the vendor could offer more flexibility and consider the preferences of their customer. Currently it feels like they dictate the schedule without taking into account the needs and availability of the customer Vendor's help portal requires users to gather data on their own and then submit it, which can be time-consuming and counterproductive. it would be more efficient if the help portal can be streamlined the process. They can only see the traffic so they should be doing this tracing.
August 8, 2023
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