Elastic Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines search and product discovery as applications that augment digital commerce solutions to facilitate navigation, filtering, comparisons and, ultimately, selection of products. They provide search (keyword, semantic and visual), merchandising (automation, configuration and curation of business rules) and product recommendations. These applications also provide catalog navigation (including SEO keyword automation and guided selling assistants). Personalization, optimization and analytics capabilities should also be available. Platforms are deployed as SaaS. They provide administrative tooling to enable digital commerce roles (merchandisers, content managers and search specialists) to support customer experiences via no-code. With the emergence of generative AI, conversational search and guided selling assistants are now appearing.

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Find the top Search and Product Discovery Software with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Search and Product Discovery

Elastic Search

Elastic

Engineer

helps in collecting telemetry, statistics and analysing data

<50M USD

250M - 500M USD

50M - 250M USD

3B - 10B USD

500M - 1B USD

1B - 3B USD

10B - 30B USD

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

Gov't/PS/ED <5,000 Employees

VP, CUSTOMER SUCCESS

We use ES as the main indexing backbone for our data pipeline that feeds our Alerts system. It has scaled with our customer base and increased volume over time (6+ years as a customer from angel through series B). It's been a good fit for our use cases so far.

IT Manager

Elastic is one of the best search products available on the market. The real time indexing & search capabilities of Elastic helps deliver massive business value

Google

Microsoft

Other...

Algolia

Lucidworks

AddSearch

Coveo

Bloomreach

Algonomy

Rezolve Ai (GroupBy)

Advanced Commerce

Yext

Weaviate

Experro

Squirro

EasyAsk

Sentient Technologies

Netcore

SearchNode

FactFinder

Adeptmind

Constructor

Convermax

Fast Simon

SPARQUE.AI

Miros

Segmentify

Searchanise

Elastic enables organizations to securely harness search-powered AI so anyone can find the answers they need in real-time using all their data, at scale. By integrating AI with search technology, it facilitates the discovery of actionable insights from large volumes of both structured and unstructured data, addressing the need for real-time, scalable data processing.

Our Elasticsearch Platform delivers search-powered AI for observability, security and search. Companies can now solve real-time business problems and achieve better business outcomes by taking advantage of massive amounts of structured and unstructured data, securing and protecting private information more effectively, and optimizing infrastructure and talent resources more efficiently.

Elastic’s complete, easy-to-use cloud-based platform offers solutions in search, security, and observability, aimed at aiding businesses in leveraging AI technology securely and effectively.

At Elastic, we help organizations, their employees, and their customers accelerate the results that matter. 

With solutions in Enterprise Search, Observability, and Security, we help enhance customer and employee search experiences, keep mission-critical applications running smoothly, and protect against cyber threats. Delivered wherever data lives, in one cloud, across many clouds, or on-prem, Elastic enables more than 50% of the Fortune 500, and 17,000+ customers including Netflix, Uber, Slack, and Microsoft, to achieve new levels of success at scale and on a single platform. Learn more at elastic.co.


Elastic is a company that provides solutions to organizations which significantly reduce the time their employees and customers spend on achieving results. The company's solutions include Enterprise Search, Observability, and Security, that aid in increasing the effectiveness of search experiences, ensuring the seamless functioning of vital applications, and offering protection against cyber threats. The services are designed and delivered to be versatile in their deployment, capable of functioning in a single cloud, multiple clouds, or on-premises. The offering of Elastic caters to numerous businesses globally, enabling them to achieve scalability and success.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Real-time search delivers value but Elastic Cloud limits deployment flexibility

Critical Review

Unstructured Data Handling Benefits, with a UI Learning Curve

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