KnowBe4 Reviews, Ratings & Features 2026 | Gartner Peer Insights

Security orchestration, automation and response (SOAR) solutions combine incident response, orchestration and automation, and threat intelligence (TI) management capabilities in a single platform. SOAR tools are also used to document and implement processes (aka playbooks, workflows and processes); support security incident management; and apply machine-based assistance to human security analysts and operators.
SOAR solutions must provide:
- Highly customizable workflow process management that enables repeatable automated tasks to be turned into playbooks that run in isolation or joined together into more sophisticated workflows.
- The ability to store (locally or in a third-party system) incident management data to support SecOps investigations.
- Manually instigated and automated triggers that augment human security analyst operators to carry out operational tasks consistently.
- A mechanism to collate and better operationalize the use of threat intelligence.
- Support for a broad range of existing security technologies that supports improved analyst efficiency and acts as an abstraction layer between the desired outcomes and the custom-made set of solutions in place in your environment.

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Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)

Security Orchestration, Automation and Response Solutions

PhishER Plus

KnowBe4

It Security & Risk Management Associate

PhishER is a great tool if you're looking to launch Phishing test to your overall employees. This platform lets you customize Phish emails, gives you headers for further investigation, and lets your browse through the links of an email. 

<50M USD

50M - 250M USD

Gov't/PS/ED <5,000 Employees

500M - 1B USD

250M - 500M USD

1B - 3B USD

3B - 10B USD

30B + USD

10B - 30B USD

Gov't/PS/ED 5,000 - 50,000 Employees

Gov't/PS/ED 50,000 + Employees

SECURITY ANALYST

whilst support is acknowledged quickly , the responses have often failed to resolve issues. Little support with regards usage of the platform and evolving our use of the products purchased. Content is good and has landed well with users - chameleon and inside man remain favours.

IT Security & Risk Management Associate

The tool provide strong email threat analysis, helps us quickly review user-reported message, and supports efficient phishing investigation. Its accuracy and workflow automation make it easier for our team to identify and respond to suspicious emails.

Microsoft

Other...

Fortinet

Rapid7

Palo Alto Networks

Google

Cisco Systems (Splunk)

Threat Intelligence

ServiceNow

Anomali

Dataminr (ThreatConnect)

Google (Mandiant)

Trellix

OpenText

Sumo Logic

Cyware

ITrust

Swimlane

D3 Security

Exabeam

ThreatQuotient

Blumira

SecureAge

Hackuity

FireEye

Securonix

Nokia

Resolve

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Used by more than 70,000 organizations worldwide, KnowBe4 helps with digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI.

KnowBe4 is the provider of the world‚Äôs largest security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering.

The KnowBe4 platform is user-friendly and intuitive, and powerful. It was built to scale for busy IT pros that have 16 other fires to put out. Our goal was to design a full-featured, yet easy-to-use platform.

Customers with businesses of all sizes can get the KnowBe4 platform deployed into production at least twice as fast as our competitors. Our Customer Success team gets you going in no time, without the need for consulting hours.

KnowBe4 is the provider of the worldâs largest security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering.

The KnowBe4 platform is user-friendly and intuitive, and powerful. It was built to scale for busy IT pros that have 16 other fires to put out. Our goal was to design a full-featured, yet easy-to-use platform.

Customers with businesses of all sizes can get the KnowBe4 platform deployed into production at least twice as fast as our competitors. Our Customer Success team gets you going in no time, without the need for consulting hours.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Accurate threat analysis and smooth incident workflows with fast investigations

Critical Review

Limited Guidance on Platform Usage and Product Evolution Reported by Users

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