"Impressive Innovation versus Pricing Arrogance: Examining Netskope CASB"

Submitted

2.0
2.0
Overall User Rating

Product(s): Netskope One CASB

Overall Comment:"Netskope CASB is a solid product. It effectively gathers and enforces traffic from inline devices via a client, and out of band via API intergrations with a large variaty of vendors"

Lessons Learned

Description
Description

What do you like most about the product or service?

The pace of innovation is impressive

Description
Description

What do you dislike most about the product or service?

Netskope displays a great deal of pricing arrogance with increases far outpacing any reasonable cost of innovation, as well as inflation. Sales staff display a level of arrgoance engaging with customers

Evaluation & Contracting

1.0
Description

Why did you purchase this product or service?

  • Improve compliance & risk management
Description

What were the key factors that drove your decision?

  • Product roadmap and future vision
  • Breadth of services
  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • Zscaler
  • Palo Alto Networks

Integration & Deployment

4.0

Service & Support

2.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

United States

Vendor Response

Dear Valued Netskope Customer,
Thank you for your feedback. We are looking further into your concerns, as your current experience is not up to par with our expectations or the positive experiences many of our customers have enjoyed. We would appreciate the opportunity to connect with you. Please reach out to cx-notifications@netskope.com.