Zscaler Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines security service edge (SSE) as an offering that secures access to the web, cloud services and private applications regardless of the location of the user, the device they are using or where that application is hosted. SSE protects users from malicious and inappropriate content on the web and provides enhanced security and visibility for the SaaS and private applications accessed by end users.
Security service edge provides a primarily cloud-delivered solution to control access from end users and devices to applications, as well as websites and the internet. It provides a range of security capabilities, including adaptive access based on identity and context, malware protection, data security and threat prevention, as well as the associated analytics and visibility. It enables more direct connectivity for hybrid users by reducing latency and providing the potential for improved user experience. Capabilities that are integrated across multiple traffic types and destinations allow a more seamless experience for both users and administrators while maintaining a consistent security stance.

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Security Service Edge

Zscaler Zero Trust Exchange

Zscaler for Users

Zscaler

It Security & Risk Management Associate

The overall experience using Zscaler is mostly positive, especially once the solution is fully deployed and properly tuned. Zscaler operates quietly in the background providing secure access to the internet and corporate applications with minimal daily interaction required.

1B - 3B USD

500M - 1B USD

3B - 10B USD

50M - 250M USD

10B - 30B USD

250M - 500M USD

30B + USD

<50M USD

Gov't/PS/ED 5,000 - 50,000 Employees

Gov't/PS/ED <5,000 Employees

Gov't/PS/ED 50,000 + Employees

For the average employee, the experience is largely invisible. Open your laptop, and the Zscaler client connects automatically. Right from the start you have secure access to the web and internal apps.

Manager, It Security And Risk Management

So far, we are having a very positive experience with the products and services. We are opted for services like web security, endpoint protection, zero trust access, etc. We are also using some DLP techniques such as USB blocking through Zscaler. All these features have strengthen our organizations' security features. We have received appreciation from the external auditors for ISMS & QMS for the implementation of these Zscaler security features.

Cisco Systems

Palo Alto Networks

Netskope

Forcepoint

Microsoft

McAfee

Broadcom (Symantec)

Fortinet

Citrix

Akamai

Cloudflare

Other...

TrendAI

Barracuda

iboss

Check Point Software Technologies

Kaspersky

Proofpoint

Broadcom (VMware)

Cato Networks

Hewlett Packard Enterprise (Juniper Networks)

Trellix

Sophos

Menlo Security

Broadcom

Versa Networks

Bitglass

Mimecast

Skyhigh Security

Zscaler is a globally recognized company that specializes in securing network and application transformations for mobile and cloud based platforms of major organizations. The primary services it offers are Zscaler Internet Access and Zscaler Private Access. These services are developed to create rapid, robust links between users and applications, independent of the device, location, or network. Fully delivered through cloud, Zscaler services aim to provide simplicity, enhanced cybersecurity, and better user experience which can be a challenge for traditional appliances or hybrid solutions. Functioning in over 185 countries, Zscaler operates a vast cloud security platform to protect numerous enterprises and governmental agencies from cyber threats and potential data loss.

Zscaler enables the world‚Äôs leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world‚Äôs largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss. 


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Reviews

Ratings Overview

Overall experience with

Favorable Review

All in one: A could based security solution like zero trust access, DLP, web filtering, etc.

Critical Review

The invisible bodyguard that occasionally trips the developer

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