Kyndryl Reviews, Ratings & Features 2026 | Gartner Peer Insights

SIAM refers to the provision of technology consulting, project implementation and operational management services across IT and business process service providers, internally and externally. These services coordinate, integrate service delivery and align service management processes. SIAM aims to achieve seamless end-to-end service outcomes with a single point of accountability in a multisourced IT services environment. SIAM services can be delivered internally; however, we cater to SIAM functions delivered by external SIAM providers. SIAM is typically used in multisourced infrastructure and application outsourcing initiatives. It also applies to business process outsourcing (BPO) and can integrate other business functions, like finance and HR.

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Service Integration and Management Services

Kyndryl Service Integration and Management Services

Kyndryl

IT Associate

SOを一括契約し近距離に拠点がある事も相まって、対面でのヒアリング機会が頻繁に確保できておりプロジェクト推進がスムーズに行えていると思います。

Having a single contract with SO and having nearby offices has allowed us to frequently conduct face-to-face interviews, which I believe has enabled us to advance the project smoothly.

50M - 250M USD

3B - 10B USD

<50M USD

250M - 500M USD

1B - 3B USD

VP, IT

Temos uma relação muito boa e produtiva, e são parceiros estratégicos há bastante tempo. Durante muitos anos, nossa plataforma tecnológica foi baseada em Mainframe e AS/400. Realizamos uma renovação contratual com atualização do AS/400 com uma oferta bastante interessante.

We have a very good and productive relationship, and they have been strategic partners for quite some time. For many years, our technology platform was based on Mainframe and AS/400. We renewed our contract with an upgrade to the AS/400 system with a very attractive offer.

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Kyndryl is a global IT services company headquartered in New York, United States, with operations spanning over 60 countries and a workforce of approximately 90,000 employees. The company designs, builds, manages, and modernizes mission-critical technology systems for businesses worldwide. With deep expertise across industries and a commitment to innovation, Kyndryl empowers organizations to achieve operational excellence and digital transformation by co-creating solutions with their partners and customers worldwide. Its core service areas include cloud infrastructure, mainframe modernization, AI operations, enterprise networking, network services, digital workplace solutions, and cybersecurity—enabling clients to navigate complex IT environments with agility and resilience. 

Destrier provides industry analyst relations, peer review management and advisory, plus strategic communication advisory. 

Operating worldwide, we provide analyst industry-focused know-how and deliver metrics-driven, targeted AR programs and event management. We support in-house marketing and AR teams and run fully-outsourced programs.

Destrier is the leading global provider of enterprise peer review program management services, working with organizations of all sizes to establish and boost their presence on major enterprise reviews sites.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Enhanced face-to-face interviews enable efficient project progress.

Critical Review

A strategic partner that can help you with your legacy, but for professional services, the price paid doesn't translate into quality that matches the expectations.

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