Social Listening tools: the ability to see the individual posts from a variety of agencies and their reach and impact. Easy to use: once the system has been set up I can get the data I need each month with just a few clicks. Saved searches: The searches I need to conduct on a regular basis are saved so I can access them easily and run reports. Word cloud: Each search creates a word cloud from the collective social media posts that can be exported to presentations to leadership. Data from searches can be exported to Excel for further analysis.
June 2, 2023
It feels old school, it doesnt have social, it doesnt have the best operators
February 28, 2024