Overall experience with
How helpful reviews are selected
Likes and dislikes about
likes
Mention effectively monitors the keywords and notifies me whenever our brand is discussed on the internet. This real-time awareness of when and where my customers are talking enables me to act fast and converse on topics that are relevant.
January 20, 2025
dislikes
- As mentioned, each feature taken separately is not as good as the other tools available in the market, and some other products look more complete. For example, the social media management tool is okay, but it's nothing like what you can expect from a specialized tool like Hootsuite. - The free version is very limited and doesn't allow you to see the full potential of the platform, whereas paid version is quite expensive if you just want to try the tool - The UX is not perfect, and there is too much noise in the mentions collected without heavy customization
February 21, 2023
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