It's hard to pick just three things to like about Hootsuite, but if I had to list the top, those would be: 1. Ease of use. This is a very streamlined and easy to use product for all CRM and social media management. 2. Functionality. Between its overall performance regarding social management, to its user dashboard where you can access everything from campaign performance metrics to social listening information to specific social media channel monitoring, everything about this product is both a pleasure to work with and use. 3. As mentioned above, the metrics and analytics provided by this product are great and actually impactful.. you can begin using the data and info attained from this nearly right away and in an actionable way, too. Not to mention, this data is even out of the box without any type of enhancements or add-ons, so it's good from just an outright effectiveness standpoint, and without any additional costs added or tacked on, too.
June 24, 2024
UI, Customer Success, poor selling and renewal processes.
February 8, 2019