Product(s): Social Studio
Overall Comment:"We at our listens for mentions of our product, competitors product or specific trends. If someone tell negative about our company clothing brand we will respond through with social studio. The marketing team help us to do post of the brand and they post it on al social media platforms. We are posting when the time most of the users are active. We are making the report how many peoples are tweets and gained new followers. It supports one person create content , another post , and some people reporting like that."
Helps avoid the need to manage each platform individually. If any negative sentimental comments it responds very quickly.
Reports might be overwhelming. Guidance need to learn all the features and needs time. May be expensive for small business.