Product Listings
Zendesk was founded in 2007 with the aim of revolutionizing customer experience by allowing businesses to shift their customer service to the online world. Zendesk facilities billions of conversations, linking an extensive range of brands with millions of customers via various platforms such as telephony, chat, email, messaging, social channels, communities, review sites, and help centers. Developed in Copenhagen, Denmark, and grown in California, the company now employs a considerable workforce worldwide.
Intercom is the complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) that will allow you to deliver the remarkable customer service you’ve spent decades striving for.
Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers.
Serving a global clientele, Intercom's platform is utilized to dispatch over half a billion messages every month, facilitating interactions with over 600 million active users.
Konnect Insights is a unified customer experience management platform that helps brands to leverage the 4 Pillars of omni-channel CXM, a concept created by Konnect Insights, by enabling them to listen to the conversations from all channels, learn from these conversations, and engage with their customers in meaningful ways and make them happier.
It is as all-in-one suite offering social listening + online reputation management (ORM)/community engagement + social CRM + social analytics + social publishing + BI tools & dashboards + surveys + crisis management. It is comprehensive platform that unifies, marketing, analytics, and customer experience trusted by leading brands from various industries.
Zendesk was founded in 2007 with the aim of revolutionizing customer experience by allowing businesses to shift their customer service to the online world. Zendesk facilities billions of conversations, linking an extensive range of brands with millions of customers via various platforms such as telephony, chat, email, messaging, social channels, communities, review sites, and help centers. Developed in Copenhagen, Denmark, and grown in California, the company now employs a considerable workforce worldwide.
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Khoros specializes in providing customer engagement solutions for numerous global brands. With the utilization of over 20 patented technologies, the Khoros platform integralizes aspects of customer engagement such as digital contact centers, messaging, chat, online brand communities, Customer Experience (CX) analytics, and social media management. By leveraging Artificial Intelligence (AI), the daily digital interactions powered by Khoros are transformed into valuable insights. The extensive services provided by Khoros aim to foster connections between brands and their customers throughout the digital journey.
Hootsuite is a business platform dedicated to optimizing social media management, with a specific focus on boosting social commerce experiences and organizing customer dialogues. This platform is used by numerous companies worldwide to deploy successful social campaigns. In conjunction with their software solutions, Hootsuite also caters to enhancing social media skills by offering both complimentary online training and chargeable certifications for professionals. Training domains range from mastering new social media tactics to proficiently utilizing the Hootsuite platform itself.
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Emplifi is a unified customer experience platform that aligns marketing, care, and commerce aspects of businesses, aiming to bridge the customer experience gap. With a solid industry presence of over two decades, Emplifi blends these diverse branches of any business operation to enhance customer experiences at every touchpoint along their journey. The focus of Emplifi is to aid companies in delivering superior encounter experiences throughout the customer consumption voyage.
Pega provides a low-code platform that empowers the world’s leading enterprises to Build for Change. Clients use Pega's AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, Pega has built their scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.
Conversocial, a Verint Company, focuses on facilitating communication between brands and their customers by integrating human agents and bots onto a singular platform. The company's primary objective is to streamline customer experiences throughout their lifecycle, aiming to foster enhanced customer loyalty and revenue generation. The company's team operates globally, working passionately to help brands develop and expand significant relationships with their customers.
OneMarketer specializes in elevating business profitability across Americas and Europe. The company achieves this by embracing the capabilities of social media and integrating popular applications such as Email, WhatsApp, Facebook, Instagram, TikTok, LinkedIn, Telegram, and LiveChat for digital transformation. Through OneMarketer, businesses have the ability to transform their processes in areas like marketing, sales, after-sales, operations, and HR. The company also aids in establishing robust communication channels and strategically incorporating new technologies for improving digital relationships.
Khoros specializes in providing customer engagement solutions for numerous global brands. With the utilization of over 20 patented technologies, the Khoros platform integralizes aspects of customer engagement such as digital contact centers, messaging, chat, online brand communities, Customer Experience (CX) analytics, and social media management. By leveraging Artificial Intelligence (AI), the daily digital interactions powered by Khoros are transformed into valuable insights. The extensive services provided by Khoros aim to foster connections between brands and their customers throughout the digital journey.
Aurea is a technology company that specializes in creating customer experience solutions. The pivotal focus of Aurea is on developing engagement and vertical platforms that enable various enterprises to design seamless experiences for their customers, consequently fostering customer retention and business growth. The product portfolio of Aurea encompasses process management, messaging, customer relationship management, email marketing, and collaborative software. Additionally, Aurea provides industry-specific solutions catering to retail, insurance, energy, and life sciences sectors. The company operates as an affiliate of ESW Capital.
The company offers a comprehensive enterprise SaaS solution for contact centers. This software integrates various asynchronous communication channels into a unified workflow and user interface, facilitating collaboration between bots and humans. The supported channels consist of WhatsApp, Facebook, Facebook Messenger, Instagram, SMS, RCS, ABC, as well as cutting-edge live chat SDKs for In-Web and In-App messaging. The company's main aim is to assist customer-centric enterprises in streamlining their communication processes.
Khoros specializes in providing customer engagement solutions for numerous global brands. With the utilization of over 20 patented technologies, the Khoros platform integralizes aspects of customer engagement such as digital contact centers, messaging, chat, online brand communities, Customer Experience (CX) analytics, and social media management. By leveraging Artificial Intelligence (AI), the daily digital interactions powered by Khoros are transformed into valuable insights. The extensive services provided by Khoros aim to foster connections between brands and their customers throughout the digital journey.
Khoros specializes in providing customer engagement solutions for numerous global brands. With the utilization of over 20 patented technologies, the Khoros platform integralizes aspects of customer engagement such as digital contact centers, messaging, chat, online brand communities, Customer Experience (CX) analytics, and social media management. By leveraging Artificial Intelligence (AI), the daily digital interactions powered by Khoros are transformed into valuable insights. The extensive services provided by Khoros aim to foster connections between brands and their customers throughout the digital journey.
Qualtrics is a software development company focused on creating digital products intended to enhance a variety of user experiences. This includes the development of tools for optimizing frontline experiences, fostering team performance, and designing user-friendly products. Founded in 2002, Qualtrics has carved a niche in the realm of Experience Management software, serving a worldwide client base. Despite the global presence, the central goal of Qualtrics remains consistent: to facilitate a heightened sense of empathy, human connection, and authenticity in business engagements. As part of its mission and ongoing efforts, the company aims to develop technology effective in bridging experience gaps.
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Brand Embassy operates as a business-to-business promotions firm focusing on creative solutions. With a proficient team in public relations and marketing, the company concentrates on assisting luxury lifestyle brands. The main objective of Brand Embassy lies in the implementation of unconventional ideas, an approach they believe contributes towards resolving business challenges.