Overall experience with
How helpful reviews are selected
Favorable Review
Product: Salesforce Social Studio (Legacy)
Great tool, perfect to create your advanced Social Marketing Strategy
Critical Review
Product: Salesforce Social Studio (Legacy)
Salesforce social studio - A socialize tool for advertising your own product
Likes and dislikes about
likes
I like that this tool integrates with other Salesforce features that my client's organization uses. Also, I like that we can see a schedule of when posts will be published, as well as plan ahead for occasions and celebrations all thanks to the customizable dashboard. I love the images in the reports after our posts are published as we can see measures of positivity and negativity, engagement, reach and much more. I also like that it gives us information on the platform about community issues and allows us to monitor the topics that interest us. Also, its deployment is very strong, there are no processing errors or integrations, almost everything is integrated with Salesforce. In a nutshell, I love your customizations, I think they make a good sense of the overall operation of the program.
May 13, 2022
dislikes
the tool can be improved in terms of performance. it lags alot and options can be made more easier
April 27, 2021
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