EY Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines software asset management (SAM) managed services as services that expert providers deliver to manage the software, SaaS and cloud assets of end-user organizations. Their delivery includes skills, processes, technologies and governance to transform and run the SAM discipline on behalf of the client. SAM managed services employ the providers’ proprietary skills and methodologies to transform and run SAM and FinOps disciplines on behalf of the client, augmenting the client’s resources. Delivered by skilled resources and leveraging the provider’s expertise, intellectual property (IP), rigor and best practices, SAM managed services address the gap in available SAM and FinOps skills, enable scalability and enhance maturity. At the same time, they deliver day-to-day SAM and FinOps activities and oversee the full life cycle. SAM managed services are delivered directly to end-user customers, on either a continuous or a project basis, employing required discipline to meet software and cloud cost optimization, and governance objectives.

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Software Asset Management Managed Services

EY Software Asset Management Managed Services

QUALITY ENGINEER

I gave a high based rating based on the strong overall experience with EY Software Asset Management Managed Services. What has worked particularly well is the clear visibility into software assets and licensing compliance, along with EY's structured processes and strong domain expertise. The service has helped improve governance, reduce manual effort, and support better cost optimization and audit readiness across the organization.
While the service platforms work very well overall, the initial onboarding and alignment can take some time in complex enterprise environments, and there is scope for further enhancement in report customization.

10B - 30B USD

50M - 250M USD

1B - 3B USD

30B + USD

<50M USD

3B - 10B USD

250M - 500M USD

500M - 1B USD

Gov't/PS/ED <5,000 Employees

Data Analyst

i had a good experience with the service and sometimes the process take some time to incorporate to our business needs.

It Services Associate

Overall experience with EY Software Management Managed Services has been positive and EY delivers strong value through its expertise in SAM and FinOps discipline, helping our organization improve cost optimization and compliance management. What worked well was their structured approach, clear governance model and ability to manage day to day SAM activities efficiently. Their team demonstrated good knowledge of licensing models and provided actionable insights for optimization.

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Ivanti

Hexaware

Livingstone Technologies

Certero

InSequence

Insight

FisherITS

Software Optimisation Services

Elee

ITAM solutions

LeverX

Synyega

Business Continuity Services (BCS)

Version 1

Softcat

4Matt Technology

LicenseFortress

EY concentrates its efforts on improving the mechanisms of the working world by supporting the creation of enduring value for multiple stakeholders. Fueled by data and technology, EY's internationally dispersed teams facilitate the growth, transformation, and operation of client businesses by providing assurance services. With a multidisciplinary approach encompassing assurance, consulting, law, strategy, tax, and transactions, EY professionals strive to devise innovative solutions for today's intricate global concerns by asking perceptive questions.

EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Find out more about the EY global network http://ey.com/en_gl/legal-statement

Reviews

Ratings Overview

Overall experience with

Favorable Review

Strong Software Asset Management Services with effective cost optimization and Governance

Critical Review

Support Team Responsiveness Praised Despite Occasional Delays in Service Integration

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