"Not worth the investment"

Submitted

2.0
2.0
Overall User Rating

Product(s): BelManage

Overall Comment:"Belmanage satisfies the most basic requirements for asset management, but fails to deliver on its built-in features."

Lessons Learned

Description
Description

What do you like most about the product or service?

The basic asset inventory data is normally reliable and quick to access

Description
Description

What do you dislike most about the product or service?

Going beyond the basics, the most of the built-in tools such as change tracking & license tracking do not work well at all. The vendor does not deliver valuable updates to add and improve functionality. Overall product and agent management has not been improved in several years.

Evaluation & Contracting

3.0
Description

Why did you purchase this product or service?

  • Improve compliance & risk management
Description

What were the key factors that drove your decision?

  • Don't know
Description

Which other vendors did you consider in your evaluation?

  • ManageEngine
  • Lansweeper

Integration & Deployment

2.0

Service & Support

3.0

Product Capabilities

2.0

Additional Context

Description

Deployment architecture

On-premises
Description

In which country(s) did your deployment take place?

United States

Vendor Response

We are sorry to see your very poor review of BelManage. Since we have many hundreds of long term very satisfied customers using our products for configuration monitoring and license tracking, we would like the opportunity to schedule a brief call to find out more about your concerns and how we can improve the usefulness of our products in your organization.

Regards,
Sumin