"Outstand support and adaptability "

Submitted

4.0
4.0
Overall User Rating

Product(s): BelManage

Overall Comment:"The ease of deployment and the overall support provided has been outstanding. There have been a few hiccups, but that is expected with a new integration. But, the support to resolve those issues and the willingness to even modify our environment to better fit our users experience has been unmatched to any other experience I have had. "

Lessons Learned

Description
Description

What do you like most about the product or service?

Ease of deployment Availability/Amount of data Straightforward design

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Description

What do you dislike most about the product or service?

Nothing at the moment

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve business process outcomes
  • Drive innovation
  • Improve business process agility
  • Cost management
  • Create internal/operational efficiencies
  • Improve compliance & risk management
  • Enhance decision making
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What were the key factors that drove your decision?

  • Strong user community
  • Strong customer focus
  • Overall cost
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Which other vendors did you consider in your evaluation?

  • ServiceNow
  • Flexera

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

4.0

Additional Context

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Deployment architecture

On-premises
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In which country(s) did your deployment take place?

United States