Product(s): Snow License Manager
Overall Comment:"I have used the Snow platform for many years. Snow License Manager is well regarded as a Software Asset Management tool, and the support and account teams have been very good and efficient. The Snow interface is user-friendly and intuitive, allowing the team to easily navigate through the platform. We have integrated the SAM tool into our CMDB platform to enhance and enrich the data. We have also introduced Automation Platform to re-harvest unused software and allow a user friendly store to request software. This streamlines the the processes and improves data accuracy for the organisation. While the platform requires initial investment the savings have outweighed the costs."
Software store for users to request software in an automated process, feeding into the ticketing system and balance checking against snow, SaaS management identifying shadow IT and helping to reduce unbudgeted spend, Automatically updating the CMDB with enriched snow data.
The need to move to Atlas in order to get the new functionality. As the on-premise instance does not have the same SaaS coverage as the SaaS option.