Matrix42 Reviews, Ratings & Features 2026 | Gartner Peer Insights

Software asset management (SAM) tools aim to decipher the complex and ever-changing world of software licensing. Organizations now have a diverse set of SAM tool requirements to meet. Core capability of SAM tools include discovery, normalization, reconciliation, optimization and reporting. SAM tools are third-party solutions that provide some level of automation to support tasks required to produce and maintain compliance with independent software vendor (ISV) license use rights. SAM tools provide organizations with a means to manage software throughout its life cycle and centralize the view of software within the organization. SAM tools provide data on software utilization, identify over deployed and under consumed licenses, reharvest and reallocate licenses, track renewals and financials for purchased software, and proactively identify software misconfiguration. SAM tools offer integration with third-party tools, and can provide out-of-the-box reporting capabilities and produce management dashboards. The reporting and dashboards recommend areas for optimization.

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Software Asset Management Tools

Matrix42 Software Asset Management

Matrix42

Engineering Manager

It provides a solid and reliable solution for managing software assets across the organization. The interface is user friendly and integration with other IT service management component is a  strong advantage.

50M - 250M USD

250M - 500M USD

1B - 3B USD

<50M USD

500M - 1B USD

Gov't/PS/ED 5,000 - 50,000 Employees

3B - 10B USD

Gov't/PS/ED <5,000 Employees

Team Manager It-servicedesk / It-adminis

Wir nutzen das Matrix42 Software Asset Management nun schon seit fast 10 Jahren (in der vorherigen Version wurde es anders benannt...). Man muss sagen, das es zwar funktioniert und auch sehr umfangreich ist, allerdings auch nicht einfach zu handhaben. Man muss hier einiges an Zeit investieren um auf einen guten Stand zu kommen. Dies bedingt auch den Einsatz von viel Arbeitszeit. Nicht nur initial, auch im laufenden. Für kleine Teams ist das schwer zu handhaben.

We've been using Matrix42 Software Asset Management for almost 10 years now (it had a different name in the previous version...). It's true that while it works and is very comprehensive, it's not easy to use. You have to invest a significant amount of time to get it up to speed. This requires a considerable time commitment, not just initially, but also continuously. It's difficult for small teams to manage.

Communications Associate

My overall experience with Matrix42 Software Asset Management has been quite positive, especially the initial learning curve. Once everything is set up properly, it becomes a reliable tool for keeping track of software assets and ensuring compliance. It has helped bring more structure and visibility into our It environment, which as something we were lacking before

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2B Advice

Licenseware

Matrix42 is a company providing an enterprise service management platform designed to meet current business requirements. They offer solutions in User Experience, Process Efficiency, Cost and Compliance, Operational Agility, and Intelligent Automation with the intention to enhance process efficiency, bolster data security, and improve employee experience. The product bundle features IT Service Management, IT Asset Management, Unified Endpoint Management, Software Asset Management, and Endpoint Data Protection. The primary objective is to adequately assist customers in their process of digital transformation.

Matrix42 offers an enterprise service management platform that is precisely tailored to today's business requirements. With the solutions User Experience, Process Efficiency, Cost and Compliance, Operational Agility and Intelligent Automation, companies can make processes more efficient, gain control over the security of their data and noticeably improve the employee experience. The solutions bundle the products IT Service Management, IT Asset Management, Unified Endpoint Management, Software Asset Management and Endpoint Data Protection with the aim of optimally supporting customers in their digital transformation.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Centralized Software Tracking with Matrix42 Faces Interface and Workflow Challenges

Critical Review

Small teams face challenges due to the effort and maintenance required for the Matrix42 SAM solution.

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