Dell Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines software resellers as enablers of software and cloud solutions acquisition. Software resellers engage in responsible supply, operating as intermediaries between end-user organizations and an extensive array of over 1,000 software and cloud vendors. The mix of vendors will vary for each reseller but must incorporate Microsoft’s Licensing Solution Partner status. The primary competence is provision of licensing expertise by specialist resources navigating licensing options, nuances and changes to inform acquisition and preparation for renewals. Core software reseller functions and revenue are typically augmented by tail spend management, commercial consulting, software asset management, FinOps, and adoption services.

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Software Resellers

Dell Software Resellers Services

Dell Technologies

Technical Operation Supervisor Engineer

I bought Dell OptiPlex 7090 Tower; it was wonderful but i suffer to get GPU suitable for it due to power limitation. 
I've had a great experience with a Dell Latitude E5450 for 12 years and I know it's old now, but the battery still lasts for 8 hours after 12 years of daily work. 

<50M USD

500M - 1B USD

250M - 500M USD

MANAGER, CUSTOMER SERVICE AND SUPPORT

Dell sells good products with competitive pricing but, they are very pushy with sales and I have not had a good customer experience with them

IT ASSOCIATE

Dell Software Resellers Services was the best choice our company has made mainly because of the support and follow up services Dell provides to their clients.  They provide marketing strategies to assist vendors in making sound decisions and the most affordable and cost-effective ways to do so. The main pros of Dell Reseller Services are that they provide access to the Dell product line including software and hardware together with services that allows organizations to find solutions that fits the needs and requirements of organizations. In addition to potential cost savings, client resellers will receive special pricing and discounts that give them the benefit of savings. Dedicated Support provided by Dell and buy Dell Partners providing the best solutions that fits all organizations needs regarding products from Dell. Some Cons are Reliance on the Reseller Knowledge Businesses may become overly reliant on the expert knowledge of the reseller, limiting their own expertise which can sometimes lead to conflicts. Variable Service Levels meaning that the level and quality of service can be drastically different between Dell Resellers potentially leading to limited support. 

Other...

Bytes

Computacenter

Data#3

Softchoice

SoftwareOne

Dell Technologies helps organizations build their digital futures and individuals transform how they work, live, and play. It provides customers with a broad solutions portfolio for the data era, including traditional infrastructure and extending to multicloud environments. Dell's integrated solutions help customers modernize their IT infrastructure, manage and operate in a multicloud world, address workforce transformation, and provide critical solutions that keep people and organizations connected. It helps customers accelerate their digital transformations to improve and strengthen business and workforce productivity. With an extensive portfolio and a commitment to innovation, Dell offers secure, integrated solutions that extend from the edge to the core to the cloud, and offers software-defined and cloud native infrastructure solutions.

Technology drives human progress. This tenet is the core of our business and vision. Our customers and team members are integral to our continuing success as we provide the essential infrastructure for organizations to transform their digital futures.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Access to Dell Portfolio and Dedicated Support Enhance Organizational Solutions

Critical Review

Dell Troubles: Assertive Sales Approach Challenges Its Customer Experience

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