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4.5
0 Reviews (All Time)

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Customer Experience

Evaluation & Contracting
4.5
 
 
 
 
 
Integration & Deployment
4.5
 
 
 
 
 
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4.5
 
 
 
 
 
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4.5
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

5.0
February 19, 2026
Product: Esker Source-To-Pay

Automated Invoice Handling Reduces Manual Work for Finance and AP Teams

Critical Review

3.0
December 10, 2025
Product: Esker Source-To-Pay

Stable platform, broad expertise, but sales support has declined since the billing reform.

Automated Translation from French

Likes and dislikes about

likes

From a finance management point of view, the automatic statement reconciliations have been invaluable. Our AP clerks were previously struggling to complete many reconciliations, but with the process now being managed by Esker we have been able to be much more pro-active in obtaining missing invoices, which has meant fewer surprises for our cashflow management. We have gone from only reconciling our priority suppliers to reconciling every statement that we receive. Our AP clerks love Esker's set aside - waiting for goods receipt option for invoices where no GRN is available. Once a GRN has been created, it gets automatically placed against the waiting invoice, and the invoice is sent back to the AP team for validation. This has cut out a lot of wasted time spent manually rechecking invoices, allowing them to instead spend that time on more value adding processes.

February 19, 2026

dislikes

The management of specific requirements prevented us from evolving the solution without a dedicated project.

December 10, 2025

Automated Translation from French
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