Overall experience with
How helpful reviews are selected
Favorable Review
Product: Ivalua Source-to-Pay
Ivalua Delivers Strong Collaboration and Support While Evolving Platform Capabilities
Critical Review
Product: Ivalua Source-to-Pay
Automation Lacking in Risk Center and Poor Connectivity With External Systems
Likes and dislikes about
likes
1. Product can be customised to fit business processes. 2. Ivalua actively listens to product feedback and implement them quickly if possible or added for future releases. 3. The different Ivalua teams collaborate well and with the implementation partner to resolve any challenges or issues which have arisen. The Ivalua maintenance team have been just as strong in their service in identifying root causes to deliver fixes or providing interim solutions until root cause is resolved.
April 30, 2026
dislikes
1. Slow issue resolution. Takes up to 3 months on average for major issues 2. Analytics is a powerful tool, but often out of order. 3. No smooth connectivity with client and external systems: SAP, Ecovadis, D&B
April 30, 2026
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