Overall experience with
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Critical Review
Product: IBM Cloud
Good Customer Service But Disruption As A Result Of Unexpected Transition From IBM Cloud
Likes and dislikes about
likes
Seamless integration of the Cloud setup with our on-premise SAP setup which has never gone out of sync since we implemented the solution. We are an ISO certified organization and as per that we have to test the record the DR Failover Test. Post the IBM cloud adoption we were able to successfully test the failover and takeover process which has given us the peace of mind that in case of any eventuality our defined RTO and RPO can be achived.
June 14, 2026
dislikes
The need to move away from IBM Cloud mid-contract.
October 28, 2025
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