Reviews

The platform is unfortunately not properly developed, with numerous of issues throughout the platform. For public procurement (our case) we are almost 3 years after going live, still have the following issues: -due to Ivalua recommendation to have two supplier databases in the platform, we are now struggling with the harmonization of those (cost intensive rebuilding going on) -language issues on the platform (English is still the default platform language for Norwegian users, but this was solved after with trouble shooting for 1,5 year). -wrong language on communication to suppliers -date and time issues due to the fact that Ivalua use UTC as common time base throughout the platform - critical when working on public deadlines -questionnaires is key to effective process - but the ivalua-platform is deleting all the formatting forcing you to use hours of basic formatting work -questionnaires are not supporting reply alternatives with two languages at the same time -lack of correction-function in an RFx-process: If only 1 out of 10 suppliers is unfortunate and gives a wrong reply on a questionnaire (copy/paste a reply on wrong requirement, or selecting a wrong reply alternative due to unclear requirement) an entire new step of the process must be initiated forcing the remaining 9 (without issues) to do a complete rework of their reply. -validation of tasks/documents is not working properly -suppliers get systematically rejected when trying to register themselves -heavy lack of tracking of what happened (log). -analysis of spend is probably the most critical issue: Due to the double set of supplier database we are really struggling. Every month. For almost 3 years.

August 14, 2025