Overall experience with
How helpful reviews are selected
Favorable Review
Improved supply chain transparency with easy ESG tracking and reporting
Critical Review
Software Offers Compliance Expertise but Faces Criticism for Slow Customer Support
Likes and dislikes about
likes
the centralized supplier management process, which significantly reduces manul effort when tracking compliance and sustainability metrics.the platforms automated workflows,data analysis and reporting capabilities help our organization stay aligned with evolving regulatory requirements while improving overall supply chain transparency.
June 15, 2026
dislikes
1. Slow response times from customer service representatives and/or lack of response. 2. The lack of clarity regarding the integration between the ASP and the ASM. If, as an Assent customer, products have already been loaded into the ASM, why do I have to identify them in the ASP? 3. When in the ASP, there are a few different areas to find customer requests. It is not always easy to figure out where to look. Even clicking on the link in the email does not always take you directly to that customer's request. And there is no notification from the ASP that a request has been received.
October 15, 2025
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